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HELP - Frequently Asked Questions

How long will it take to receive my order?

We Ship orders out Monday-Friday, within 24-72 hours after receiving payment.
All Shipments are shipped out of Los Angeles County, California, USA.
All packages are professionally packaged to insure safe arrival of your order.
We get tracking on EVERY order so your package will be delivered as specified.
Depending on which Shipping service you select at checkout, the delivery time will vary.

Federal Express Estimated Delivery Time:

  • FedEx Standard Overnight Delivery - by 3pm next business day (Monday arrival if placed on a Friday) 
  • FedEx 2 Day - 2 business days, delivery by 4:30pm 
  • FedEx Ground or Home Delivery - 1-5 business days (delivery day based on distance to destination) 

If your item is a gift, please contact us so we can properly execute your shipments packaging, and enclose a note if you wish. 

USPS Estimated Delivery Times:

  • First Class Mail 1-3 business days
  • Priority Mail 1-3 business days

It's been over the estimated shipping time period & I still haven't received my stuff, what do I do?

Email us about the issue, we get Tracking on EVERY order, so we can track your order for you & figure out where your package is. If you don't have access to email, you can call us at 424-777-3228.  You can also login to your account and click on your order number, then the tracking number to track online immediately.

The item I want does not appear in the drop down menu, how do I order the size I want?

If the Size that you want is not showing up in the drop down menu, we are out of stock in that size. However, send us an email, and we can let you know when that size will be back in stock. We can usually custom order larger sizes in Band Tees, Men's Shirt, & some Women's clothing for you. Send us an email, and we will do our best to accommodate you.

What if the item I order is out of stock?

If we have replacement stock on the way, we will notify you that it may take slightly longer than expected. If we cannot restock the item you ordered, we will refund your payment immediately. 

What payment types do you accept?

Visa, MasterCard, American Express, Discover, Paypal, & Amazon Payments.  You will have the option to choose at checkout.  We also accept Cashier’s Check or Money Order. If you are mailing in a payment, please be sure to include you order, and any sizes or colors that need to be chosen. Please include a phone number & email address so we can contact you if we are out of stock or need more information from you. Please do NOT mail cash! We cannot be held responsible for lost mail. 

Cashier's Checks & Money Orders can be made out to DeadRockers.
Send Mail in Payments to:
20608 Earl St
Torrance, CA 90503 

Do you take phone orders?

Yes!  You can call us at 424-777-3228, if we do not answer, please leave a voicemail with: Name, Address, Phone, & items you wish to order, and we will return your call as soon as possible.  All phone orders must be paid with a credit or debit card over the phone.

Do you accept orders placed outside of the US?

Yes! We ship either via FedEx International or USPS Priority International, as we like to provide tracking and reliability for our customers. Pricing for FedEx tends to be slightly higher then standard USPS postage, however we have found that our customers prefer the higher level of service that comes with the slightly higher price. We will ship USPS at the customer’s request, however please note that we are not always able to provide tracking, or any shipment information with this preference.

Where are you located?

1023 E. 4th Street
Long Beach, CA 90802

Store Hours:
Wednesday – Sunday : 12pm - 6ish
Monday & Tuesday by Appointment Only

Phone: (424) 777-3228 (Voice & Text)
Fax: (310) 370-3851

What if something is wrong with my order?

If you have a problem with an order from this store, please contact us immediately by emailing: deadrockersonline@gmail or call/text (424) 777-3228